General Dynamics Set to Hire 2,500 in North Louisiana
In what could be one of the biggest recruiting efforts since General Motors built the S-10 factory in Shreveport back in the 1970's, General Dynamics Information Technology has announced their plans to hire 2,500 employees here in Northwest Louisiana to staff a national assistance call center in Bossier City.
Taking a look at the General Dynamics Information technology website, here's what they say the company is about:
The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter.
GDIT brings critical thinkers and innovators together with cutting-edge technologies to solve our clients' biggest challenges. We help civilian, defense, homeland security, and intelligence agencies take control of change and adapt to adversity in an uncertain world.
Those hired will have the opportunity to work from home for three to five months with GDIT laptops. Salary range is $14 per hour with company benefits or roughly $16 to $17 per hour without benefits.
In this critical support role, individuals will be tasked with responding to inquiries and providing guidance, information and additional assistance as necessary.
Responsibilities include completing call guides, following scripts; gathering, entering and verifying required information, adhering to established customer service and documentation standards within required time frames and adhering to established levels of service.
Requirements are a high school diploma or equivalent, one or more years of related customer service and/or contact center experience, access to 10 Mbps of download speed and 1 Mbps of download speed of dedicated internet bandwidth and outstanding interpersonal skills.